Warranty Policy – Mobile Comercial LLC

At Mobile Comercial LLC, we stand by the quality of our products. Depending on the item, we offer a 12-month warranty from the date of purchase. However, please note that Mobile Comercial LLC does not guarantee that service will be uninterrupted, error-free, or secure.

What’s Covered:

• 12-month Warranty: Our products may come with a 12-month warranty, ensuring your item is free from manufacturing defects under normal use during this period.
  
  

What’s Not Covered:

The warranty does not cover the following situations:

1. Accessories: This includes chargers, headphones, and other peripheral items.
   
   

2. Misuse: Any damage caused by misuse or failure to follow usage instructions.
   
   

3. Unauthorized Repairs: Damage resulting from repairs or modifications made by someone other than an authorized service provider.
   
   

4. Accidents and External Factors: Any damage caused by accidents, weather events, or natural disasters.
   
   

5. Water Damage: Submersion in salt or chlorinated water, which can damage electronics.
   
   

6. Mechanical Damage: Physical damage due to improper handling, poor storage, or mishandling.
   
   

Manufacturer’s Decision:

Please be aware that the warranty may be denied by the manufacturer or the authorized service center. If the warranty is denied, the user may opt to either:

• Cover the repair costs themselves, or
  
  

• Decline the repair offer, understanding that there may be administrative fees associated with the process.
  
  

Mobile Comercial LLC is not responsible for any final decisions made by the manufacturer or authorized service center.

How to Claim a Warranty:

If you need to claim the warranty for a product, please contact us at ricardo@mobilecomercial.com. Our team will guide you through the process and assist you with the necessary steps to address your warranty request.